Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Es ist unser Bestreben, Medizin auf höchstem qualitativem Niveau zu erbringen. Wir leben eine offene Fehlerkultur. Denn wir sind der Überzeugung, dass nur der offene Umgang mit Fehlern die Möglichkeit bietet, deren Wiederauftreten zu verhindern.
Im Auftrag unseres Kunden suchen wir zum nächstmöglichen Zeitpunkt mehrere Mitarbeiter (m/w/d) für das Aufgabengebiet KENNTNISSE Abgeschlossene Ausbildung und relevante Berufserfahrung Sehr gute Kunden- und Serviceorientierung, strukturierte und sorgfältige Arbeitsweise Sicher in MS Office (Outlook/Excel) und zahlenaffin Grundverständnis Auftragsabwicklung/Abrechnung/Controlling; SAP von Vorteil Teamfähig, flexibel, offen für virtuelle Zusammenarbeit; Englisch für Präsentationen ausreichend LEISTUNGEN Tarifgebundener Vertrag (GVP) Festes Monatsgehalt inklusive übertarifliche Bezahlung Projektzulage ab dem ersten Einsatztag Urlaubs- und Weihnachtsgeld nach GVP Vergütung nach Equal-Pay-Modell Mitarbeiterempfehlungsprogramm Langfristige Kundeneinsätze Hohe Übernahmequote beim Kunden
We provide Portfolio Management, Construction & Project Management, Advisory Services as well as various aspects of Property & Facility Management, Leasing, Sales & Purchases. We can offer challenging & innovative construction projects with a main focus on Germany to meet our customers’ needs and bring great benefits for the company to take lead position on national and international area.
Your profile Graduation before October 1st, 2020First professional experience in the area of IT, warehouses or project management e.g. through internships Fluent English skills, very good German skillsVery good MS Office skills Strong commitment & able to work independentlyWillingness to travel Your benefits After an induction week, you will dive into the world of logistics during three program phases at locations in Germany and around the world in one of the leading mail and logistics service provider for the world. We offer integrated training sessions, personal mentoring and regular feedback to help you develop your career. Your contact For further questions please contact Steffi Koch, GROW Recruiting, grow@dpdhl.com.
Adobe Suite, iMovie, Camtasia…)Passionate and creative character with a good sense of humor and Can Do spiritFluent English skills, fluent German skills Your benefits After an induction week, you will dive into the world of logistics during three program phases at locations in Germany and around the world in one of the leading mail and logistics service provider for the world. We offer integrated training sessions, personal mentoring and regular feedback to help you develop your career. Your contact For further questions please contact Steffi Koch, GROW Recruiting, grow@dpdhl.com.